Telemarketing Manager

Company: ACR1.COM Commercial Roofing
Location: Muncie
Posted on: January 20, 2023

Job Description:

Job DescriptionSalary: $30,000 to $45,000 Annually (Based on Experience)Position: TELEMARKETING MANAGERDepartment: Sales & MarketingLocation: Muncie, IndianaEmployment Type: Full-TimeWork Hours: Monday - Friday 8:00 am - 5:00 pm.Position Reports to: SALES & MARKETING MANAGERCompensation: $30,000 to $45,000 Annual Salary based on experienceBenefits Offered to Full Time Employees: Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401k, Paid Time Off, Paid Holidays and PAID TRAINING. Most available after Employee's Introductory Period has been completed.POSITION PURPOSE The Telemarketing Manager's role is to manage 6-8 telemarketers to develop leads to sell ACR1.COM Commercial Roofing services.ESSENTIAL DUTIES AND BASIC TASKS

• Demonstrate knowledge of company's products and service, our marketing position and objective.
• Represent the company in an honest and professional manner.
• Generate daily, weekly, monthly reports for management to measure telemarketer performance.
• Encourage and motivate telemarketers.
• Import new numbers (suspects) into database for move the sale process along from suspects, to contact to leads in the database.
• Interview new potential employees to provide input and evaluation in the hiring process.
• Assist telemarketers by e-mailing, faxing, and/or standard mailing of information sheets and packets to potential customers.
• Research building ownership and contact information.
• Responsible for training for all telemarketers.
• Scan aerial view of properties to research roof types and sizing.
• Generate sales leads by making phone calls out of databases, calling old leads , and assisting telemarketers with calls.
• Assist in installation, maintenance, and inventory of IT and electronic equipment. QUALIFICATIONSHigh school diploma or GED required, some college preferred.Basic PC knowledge including use of Internet Browsers, Outlook, Excel, and Word. Position also requires some telephone sales experience and typing skills.Candidate must have knowledge of the sales process, and basic construction practices.Able to use CMS to track customer activities to promote sales and plan strategies for sales enhancement.Experience generating leads in the sales process is essential. Ability to build rapport with clientsStrong negotiation skillsHaving some Microsoft access experience preferred.Must be able to pass Pre-Employment Drug Screen & provide 2 forms of I-9 Citizenship approved identification.SKILLS/ABILITIES:Honest, dependable, self-motivated with a sense of urgency, persuasive, organized, be able to prioritize, deadline and detail-oriented and good communication skills. Extroverted and able to handle rejection and stress and keep positive mind set. Ability to work in a team oriented environment and good customer phone skills. Must be able to effectively manage their time and maximize their productivity along with that of their team. Must have the ability to connect key concepts and ideas with implementation into daily tasks and projects.WORKING CONDITIONS:Fast-paced and fun office environment position that requires the abilities to work in close contact with other telemarketers, other sales associates and Sales & Marketing Manager. Work hours will be primarily sitting a desk working with a computer, phone system and company software.*****************************************************************************************About Us:ACR1.COM Commercial Roofing (ACR) incorporated as Advanced Roofing Systems, Inc in Indiana March of 1984. We specialize in commercial flat and low-slope metal roofs. ACR quickly expanded throughout the Midwest, serving Indiana, Illinois, Michigan, Kentucky, Ohio and Missouri. In 1997 we became licensed in Florida and provide services throughout the entire state. We are now also providing services in the state of Georgia.

Keywords: ACR1.COM Commercial Roofing, Muncie , Telemarketing Manager, Executive , Muncie, Indiana