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Operations Manager

Company: Leap Managed I.T.
Location: Muncie
Posted on: July 15, 2019

Job Description:

Love helping businesses with their technology but looking for a better fit? We are passionate about becoming the best place to work by providing a fast paced, challenging (in a good way), and fun environment. Team members love our frequent team building events (Pacers games, Star Wars premier, fishing trip just to name a few) and the entrepreneurial spirit that permeates our culture. (Visit or for more details about how we work.) If you have a passion for helping clients and solving problems Leap Managed I.T. might be the right place for you. As a client focused organization our work day is challenging and fast paced. Team members can expect client projects and tasks to vary from day to day. Leading our managed print team and ensuring a great experience for our clients are the focus of this position. This position will be based out of our Muncie facility with at least 25% of the work day being spent on-site at client locations in the Indianapolis-Muncie-Fort Wayne service area. Ideal CandidateExtensive people management experience (5+ years)Proficient in understanding and managing P&LExtensive customer service experience (5+ years)Willingness to jump in and get hands on in solving issuesSignificant problem solving experience Bachelor's degreeExcellent communication skillsExtensive coaching and feedback experience Position ResponsibilitiesManage copier service and copier operations personnelManage all financial and inventory systems (i.e. collections, invoicing, ordering)Facilitate regular business reporting to management Ensure Leap is delivering customer service excellence and on our promise to be "the most trusted advisor"Ensure the Leap copier team is organized and effectively using its resources dailySupport sales team activities (i.e. documentation, leasing process)

Keywords: Leap Managed I.T., Muncie , Operations Manager, Executive , Muncie, Indiana

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