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Medical Assistant Apprenticeship Program

Company: UnitedHealth Group
Location: Muncie
Posted on: May 22, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work. SM

The - Medical Assistant Apprentice -performs a variety of duties related to providing patient care as they learn and prepare to become certified medical assistants. - The cohort group of apprentices works through an academic and clinical curriculum in clinics with local preceptors and with regional clinical instructors, online and in person. The apprentices develop their clinical knowledge and competencies until they have completed the work-in-clinic time required by the National Healthcareer Association requirements to sit for the national certified medical assistant exam. - Apprentices who complete the program successfully are transitioned to permanent positions as certified medical assistants.

American Health Network's Medical Assistant Apprenticeship Program is a 15-month on-the-job training program that allows candidates to be employed full-time while earning a Medical Assistant certification and jump starting their careers in healthcare. -Apprentices who complete the program successfully are transitioned to permanent positions as Certified Medical Assistants with American Health Network, a Part of Optum.


The program consists of 15 months of on-the-job training while employing candidates full-time as Medical Assistant Apprentices. Candidates will sit for the National Healthcare Association (NHA) medical assistant certification exam upon completion of all courses.

Upon completion of the program, an additional 15 month commitment of employment with American Health Network will be required. If candidates fail to meet this commitment, repayment of the value of education will be required.

These apprentices will be completing their training at one of American Health Network's selected ten offices, however, upon completion of the program, candidates may be placed in a full-time Medical Assistant position at any American Health Network offices within Indiana or Ohio.

The schedule will be Monday - Friday, 8am-5pm. - No evenings, weekends, or holidays.

Primary Responsibilities:


Interviews patients regarding medical concerns

Measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height

Records vital signs and other health-related issues on patients' charts

Obtains patient medical histories

Assists in performing routine medical procedures as requested

Prepares patients and treatment rooms for exams.

Drapes patients with covering and positions instruments and equipment

Maintains a clean work area

Reviews physician orders and lab requests and follows up as needed

Communicates test results to patients as directed

Calls in prescriptions/order refills as approved and directed

Assists in patient education with related educational tools, periodicals, flyers, and handouts

Assists with Department of Transportation, FMLA, and Medical Disability application forms

Responds to patient phone calls, as appropriate


Inputs data into the computer to maintain patient records

Routes necessary paperwork associated with patient referrals and contacts other practices as needed

Assists in monitoring inventory and ordering medical supplies and materials

Pre-certifies exams and collects pre-certifications from managed care and faxes reports

Assists in performing daily refrigerator temperature checks and maintaining accurate logs


Assembles equipment such as tourniquets, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work trays according to the requirements for specified tests or procedures

Cleans and stocks the phlebotomy area


Hands instruments and materials to the physician as directed

Returns sterile trays, instruments, and equipment to their location

Assists in regularly checking trays, instrumentation and sterile equipment for outdated or compromised package integrity

Assists in movement and positioning of patients, utilizing appropriate body mechanics

Assists with clean-up of trash and linen by using appropriate antibacterial solution

Assists in handling, transporting, and delivering specimen


Attends meetings and participates in classroom activities per the program schedule

Performs other related duties and responsibilities as directed

Complies with OSHA regulations

Complies with all company policies and procedures regarding HIPAA and handling of PHI

Complies with all company policies and procedures regarding handling of cash or other payments

What are the reasons to consider working for UnitedHealth Group? - - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. -Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: -

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma/GED (or higher)

Intermediate level of computer proficiency -and ability to quickly learn new software programs

Ability and willingness to commit to a 15 month on-the-job training program and to commit to an additional 15 months of employment with American Health Network upon completion of the program

Ability and willingness to accept placement as a full-time medical assistant at any American Health Network office

Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #Red

Keywords: UnitedHealth Group, Muncie , Medical Assistant Apprenticeship Program, Healthcare , Muncie, Indiana

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