MAP Care Coordinator

Company: The Crossroads Center
Location: Cincinnati
Posted on: February 16, 2026

Job Description:

Job Description Job Description Make a meaningful difference by providing essential case management services to women in Ohio facing substance use challenges—many of whom are pregnant or living with persistent mental health conditions. You'll work closely with clients and treatment providers to support recovery and ensure successful outcomes through a collaborative, client-centered approach. Hours: 5:30 am to 2:00 pm Perks: Comprehensive health, dental, and vision insurance plans to ensure your and your family's well-being. Competitive salary Paid Time Off Company paid vision, basic life Insurance and long-term disability Voluntary Short-Term Disability Save for your future with our 403(b) retirement savings plan We support your career growth through ongoing training and development opportunities Access confidential counseling services, legal advice, and more through our EAP Student Loan Forgiveness Program eligible SCOPE OF RESPONSIBILITIES Provides clinical therapeutic and case management services for adults with psychiatric disabilities to assist them in improving their current level of functioning in the community. Outreach and engage potential members to evaluate appropriateness and desire for services in jails, hospitals, or street settings. Completes comprehensive initial and ongoing assessments for diagnosis and evaluation of level of functioning, support network, adequacy of living arrangements, financial status, physical health, and level of self-care. Assist clients in identifying needs, setting goals, establishing concrete objectives, and developing a coordinated care plan with a set timeframe from enrollment and annually. Ensure the member has applied for benefits and health insurance such as SSI, SSDI, Medicaid, or Medicare. Complete or assist in that process. Ensure access to local resources, including psychiatric and medical care, housing, rehabilitation programs, drug/alcohol services, socialization activities, providing transportation and accompany the client when necessary. Communicate regularly with other treatment providers. Actively reach out to clients on the caseload who have not been in contact and ensure engagement in services in their home, transitional housing placement or on the streets. Provide needed therapeutic interventions: individual, group and crisis, to address symptoms as defined in the assessment and to improve level of functioning or develop insight to reduce defined distress or stressors. May refer to or conduct support groups and teach classes on topics such as money management, vocational or job coaching, and life skills training. Complete all Residential and Women’s Services chart paperwork and maintain documentation according to The Crossroads Center’s standards of practice in Electronic Health Record – CareLogic and/or Methasoft within proscribed timeframes as outlined in TCC documentation policy. Meet weekly, monthly, and quarterly billing quota as presented by Clinical Director Residential and Women’s Services. As time allows or as requested, assist in the daily operations of the Chaney Allen or ARC programs. Attend daily staff meetings, supervision and training as requested. Work cooperatively with other team members including sharing responsibility for 24 hour on-call coverage. Other duties as assigned. Knowledge and Abilities Ability to read, analyze and interpret human service periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Knowledge of or experience with DSM IV diagnoses, assessment of level of functioning, DMH documentation, EBP’s such as Motivational interviewing, DBT, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, etc. Ability to work independently and on a collaborative team. Initiative and solution focused practice. Uses good time management skills and resources to balance case load direct service and paperwork. Position Requirements Bachelor’s degree in psychology, social work, or related field; Master’s degree preferred. CDCA Certification in the State of Ohio. Valid Ohio Driver’s License. One (1) year experience providing services to adults who have been diagnosed with a mental illness or equivalent experience; Trauma training. Proven proficiency with both oral and written communication skills. Organizational skills and the ability to complete multiple tasks a must. Strong interpersonal skills and the ability to deal effectively with the public, other employees, and elected officials. A flexible work schedule is required in order to respond to clinical needs and other emergency situations. Candidate must have own transportation and current Ohio driver’s license and insurance. Position requires frequent driving and transporting. Physical Requirements While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. Physical Requirements While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required. This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 5:30 am to 2:00 pm

Keywords: The Crossroads Center, Muncie , MAP Care Coordinator, Healthcare , Cincinnati, Indiana