Assistant Director - Community Living

Company: Administration
Location: Indianapolis
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: Summary: The Assistant Director of Community Living serves as a key operational and leadership support role within the Community Living Department. This position will ensure consistent implementation, staff support, and operational follow-through across programs and plays a critical role in supporting quality, compliance, staff development, and crisis response to ensure services remain person-centered, safe, and aligned with regulatory and organizational expectations. Supervisory Responsibilities: N/A FLSA Status: Exempt Work from home eligible: Yes Essential Job Responsibilities: Maintain direct oversight of a small caseload of non-24/7 sites, including staffing coordination, documentation review, and issue resolution. Support implementation and monitoring of Individual Support Plans (ISPs), behavior support plans, and medical supports. Provide direct supervision, coaching, and guidance to Program Managers and designated supervisory staff. Serve as a point of escalation for Program Managers related to staffing concerns, performance issues, and program challenges. Support recruitment, onboarding, training, and retention efforts for direct support and supervisory staff. Assist with performance management processes, including evaluations, corrective actions, and professional development planning. Respond to crises, emergencies, and critical incidents across Community Living programs as part of the on-call structure. Support staff during crisis situations, ensuring appropriate response, documentation, and follow-up. Coordinate with the Director of Community Living, Quality, Nursing, and HR as needed during high-risk or complex situations. Assist with internal audits, licensing visits, corrective actions, and external reviews. Collaborate with individuals served, guardians, families, case managers, and community partners as needed. Assist with monitoring staffing patterns, overtime usage, and resource allocation. Support documentation, reporting, and tracking of program outcomes, incidents, and compliance metrics. Provide operational updates and insights to the Director of Community Living. Provide coverage for the Director of Community Living as assigned during absences or as part of leadership coverage. Perform other duties as necessary or assigned Requirements: Strong knowledge of person-centered planning, trauma-informed care, and positive behavior supports. Working knowledge of state licensing requirements and Medicaid waiver services. Demonstrated ability to lead through influence, problem-solve operational issues, and support staff effectively. Excellent communication, organizational, and leadership skills. Experience with budget monitoring, staffing analysis, and operational planning Education and Experience: Bachelor’s degree in Human Services, Social Work, Psychology, Special Education, or a related field required; Master’s degree preferred. Minimum of 3–5 years of progressive experience in IDD services, residential services, or community-based supports, supporting multiple program sites or service lines. At least 2 years of supervisory or management experience. Bachelor’s degree in Human Services, Social Work, Psychology, Special Education, or a related field. Minimum of 3–5 years of progressive experience in IDD services, residential services, or community-based supports. At least 2 years of supervisory or management experience . Knowledge of person-centered planning, trauma-informed care, and positive behavior supports. Strong understanding of state licensing and Medicaid waiver requirements. Excellent communication, leadership, and organizational skills. Valid driver’s license and ability to travel between program sites. Physical & Work Requirements Ability to respond to emergencies, including evenings and weekends as part of an on-call rotation. Ability to visit residential homes and community sites regularly. May require lifting up to 50lbs.

Keywords: Administration, Muncie , Assistant Director - Community Living, Healthcare , Indianapolis, Indiana