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District Operations Manager

Company: Indiana Liquor Group
Location: Muncie
Posted on: September 12, 2020

Job Description:

We are looking for a District Manager of our Muncie, IN market!Summary:The primary responsibility of the District Manager is to ensure that our customer experiences exceed expectations while maximizing efficiency and optimization of employees and operations. The District Manager will properly train store managers in both the daily operations of their store but also focus on creating a standard of excellence through accountability and employee engagement. This person will spend a considerable amount of time visiting 11 ILG locations located throughout Muncie, IN. This position will report to a Regional Manager locally based in Muncie, IN.Key Responsibilities:-Responsible for approximately 11-12 stores encompassing 60-75 employees within greater Muncie, IN area-Meet Key Performance Indicator (KPI) Goals- further outlined below-Store Manager development and training-Effectively manage associates, store managers, and all aspects of the liquor store operations-Ensure highest level of customer experience by monitoring cleanliness and friendliness of stores and staff-Ensure compliance with all policies and procedures-Manage store inventories, assess product gaps, and manage loss prevention-Merchandising; including expectations for stocking, organization, pricing, etc.-Ongoing focus to continuous improvements for stores, company, and roles within the company-Managing payroll hours and budgets for individual stores-Unannounced Quality Survey for each store monthly-Other duties as assignedQualifications:- College degree in Business, Management, or comparable discipline preferred or equivalent years of retail management experience- Previous management experience- Conflict Resolution- Resourcefulness- Can work autonomously with high levels of accountability- Comfort operating Point of Sale Systems- Experience with Standard Operating Procedures- Superb communication, interpersonal and presentation skills- Excellent time management skills- Ability to work in a fast-paced and changing environment- Self-motivated and pro-active with a positive forward-thinking attitude- Must have an acute attention to detail- Must be able to travel very frequentlyCompensation & Benefits:- Competitive Salary based on experience- Quarterly Bonus based on meeting KPI goals comprised of:1. Meeting payroll budgets2. Sales Targets3. Gross Profit Margin Targets (customer experience, merchandising, loss prevention)- Car Allowance (Must have own car)- Medical, Dental, Vision Insurance- 401 (K)- Vacation

Keywords: Indiana Liquor Group, Muncie , District Operations Manager, Hospitality & Tourism , Muncie, Indiana

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