Housekeeper Hampton Inn Muncie, Indiana
Company: Hampton Inn Muncie
Location: Muncie
Posted on: May 11, 2022
|
|
Job Description:
Job DescriptionPosition Title: Guest Room Attendant /
Housekeeper Accountable To: Housekeeping Manager/Inspector /
General Manager FLSA: Nonexempt Essential Functions of Position
Clean and reset guest bedroom and bathroom areas according to
established standards including:Bed-MakingVacuuming Carpets and
Mopping FloorsDusting and Wiping Walls and CeilingsCleaning
Mirrors, Windows, Toilet, Vents, Vanity, Bathtub and Shower
CurtainsCleaning Guest Room Furniture, Refrigerator, Microwave,
Coffee Maker and PhonesRestocking Supplies and Towels Clean
Hallways and Common areas as assigned Use chemicals, cleaners and
cleaning equipment properly Assist in "carpet-care" program by
spotting carpet as room is cleaned Notify Supervisor of bedspreads
that need to be cleaned Stock and maintain housekeeping cart and
linen storage room Obtain and complete "room assignment sheet"
properly Document maintenance issues Perform other duties as
requested, such as cleaning unexpected spills and executing special
guest requests Promptly respond to and resolve guest complaints
Smile, have eye contact and greet guests immediately upon each
encounter Follow correct procedures for entering a guest room
Keep voices and other noise low on guest floors, especially in the
morning Supportive Functions Teamwork Skills Assist other
housekeeping associates in maintaining clean and organized work and
public areas. Be an enthusiastic, helpful and positive member of
the team Be professional, responsible and mature in conduct and
behavior Be understanding of, encouraging to and friendly with all
co-workers Be self-motivated and use time wisely Maintain open
line of communications with each department Communicate pertinent
information Respond positively to new ideas Openly accept
critical/developmental feedback Be available to help other
departments in emergency situations Adhere to all work rules,
procedures and policies established by the company including, but
not limited to those contained in the associate handbook. Safety
and Security Skills Be knowledgeable of policies regarding
emergency procedures. Minimizes safety hazards by following all
safety, security rules and procedures Be knowledgeable about
bloodborne pathogen procedures Properly document and store "lost
and found" items Use all chemicals and cleaners properly Properly
handle and account for keys Ensure protection of guests' room
numbers and policies regarding guest room access procedures
Responsible for following policy and procedures regarding guest
rooms, access, accountability for keys and key procedures, lost and
found procedures. Education and Experience High school diploma or
equivalent education preferred. No prior experience required.
Hospitality experience desired. Specific Job Knowledge, Skills and
AbilitiesThe individual must possess the following knowledge,
skills and abilities and be able to explain and demonstrate that he
or she can perform the essential functions of the job, with or
without reasonable accommodation, using some other combination of
knowledge, skills, and abilities: Must be able to speak, read,
write and understand the primary language(s) used in the
workplace. Must be able to read and write to facilitate the
communication process. Requires good communication skills, both
verbal and written. Must possess basic computational ability.
Working knowledge of applicable sanitation standards.Physical
Requirements Most work tasks are performed indoors. Temperature is
moderate and controlled by hotel environmental systems. Must be
able to stand and exert well-paced mobility for up to 4 hours in
length. Must be able to exert well-paced ability in limited
space. Must be able to exert well-paced ability to reach different
floors of the hotel on a timely basis. Must be able to lift up to
50bs on a regular and continuing basis. Must be able to bend,
stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive
motions, bending, climbing, listening and hearing ability and
visual acuity. Talking and hearing occur continuously in the
process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions
being those of near vision and depth perception. Requires manual
dexterity to use and operate all necessary equipment.Other Job
Requirements All associates must maintain a neat, clean and
well-groomed appearance per Company Standards Regular attendance
in conformance with the standards, which may be established from
time to time, is essential to the successful performance of this
position. Associates with irregular attendance will be subject to
disciplinary action, up to and including termination of
employment. Due to the cyclical nature of the hospitality
industry, associates may be required to work varying schedules to
reflect the business needs of the hotel. In addition, attendance at
all scheduled training sessions and meetings are required. Upon
employment, all associates are required to fully comply with the
Company's rules and regulations for the safe and effective
operation of the hotel facilities. Associates who violate hotel
rules and regulations will be subject to disciplinary action, up to
and including termination of employment. Must clear Drug testing
and Background Test
Keywords: Hampton Inn Muncie, Muncie , Housekeeper Hampton Inn Muncie, Indiana, Hospitality & Tourism , Muncie, Indiana
Click
here to apply!
|