MuncieRecruiter
the smart solution for Muncie jobs

Customer Service

Company: Mommy Jobs Online
Location: Muncie
Posted on: January 15, 2019

Job Description:

Job title: Seasonal Partner Services Representative (Remote) Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLJEANNETTE on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Muncie , Customer Service, Hospitality & Tourism , Muncie, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Dishwasher
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda's mission alive in our restaurants by creating food with passion, service with heart (more...)
Company: Panda Express
Location: Cincinnati
Posted on: 01/22/2019

Housekeeping Team Leader - Courtyard Cincinnati Blue Ash (180036MP)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Cincinnati
Posted on: 01/22/2019

Cook II
Description: JOB SUMMARY: The Cook II is responsible for the following essential job functions: ul li Prepares food for Room Service and the Marketplace for customers according to menus/recipes and in correct (more...)
Company: Eskenazi Health
Location: Indianapolis
Posted on: 01/22/2019


Team Member - Grill Cook
Description: Statement of Purpose: Responsible for the preparing each order by following standardized recipes. Ensure that proper food handling and sanitation procedures (more...)
Company: Bob Evans Restaurants
Location: Cincinnati
Posted on: 01/22/2019

DELIVERY DRIVER (CDL-A) - FULL TIME - WEST CHESTER, OH - 52 HOURS WEEKLY - $20.25 HOURLY
Description: Please apply online at NestleJobs.com. Just type 16006071 into the keyword search, click on the position, and there will be a link to apply. POSITION OVERVIEW: The Delivery Drivers primary function (more...)
Company: Nestle USA
Location: Cincinnati
Posted on: 01/22/2019

Kitchen Teammate Blue Ash
Description: You will be part of a team at City Barbeque which is:--100 devoted to the craft of barbeque and have been since we started in 1999. We refuse to cut corners or take any shortcuts.--All of our meats are (more...)
Company: City Barbeque
Location: Cincinnati
Posted on: 01/22/2019

Regional CDL-A Delivery Drivers
Description: Total Transportation is seeking experienced truck drivers based out of the Monroe / Cincinnati Area to help serve our dedicated customer. br br DRIVERS FOR THIS ACCOUNT CAN EXPECT: br br 2,500 (more...)
Company: Total Transportation of Mississippi, LLC
Location: Cincinnati
Posted on: 01/22/2019

STORE MANAGER in TROTWOOD, OH- Dollar General
Description: STORE MANAGER in TROTWOOD, OH- Dollar General Company Overview Dollar General NYSE: DG is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 (more...)
Company: Dollar General
Location: Dayton
Posted on: 01/22/2019

Regional CDL A Company Driver: Home Weekly, $2500 Bonus
Description: Looking for a Career That Takes You Places AND Gets You Home Every Week NOW HIRING Regional Class A CDL Drivers Receive a 2,500 Bonus Immediately Upon Hire Call 877-449-2644 Today TSN , a Bunzl Company, (more...)
Company: TSN / Bunzl Distribution USA
Location: Fort Wayne
Posted on: 01/22/2019

Shift Manager
Description: Cold Stone Creamery - 6815 Miller Ln - Food Service / Supervisor / Assistant
Company: Cold Stone Creamery
Location: Dayton
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Muncie RSS job feeds