MuncieRecruiter Since 2001
the smart solution for Muncie jobs

Tax Expert I

Company: Intuit
Location: Muncie
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Muncie , Tax Expert I, Other , Muncie, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Floor Helper - Start Your Career in the Printing Industry!
Description: This is a great opportunity for someone looking to learn a valuable trade and start a career in the printing industry. Essential Requirements: Stage and prep substrates for jobs at the assigned presses (more...)
Company: Innomark Communications
Location: Fairfield
Posted on: 12/1/2020

Die Cutter - 1st shift 7-3pm
Description: SUMMARY Responsible for all activities associated with running the rotary die cutters including setup, operation, maintaining proper color during the print process, cleanup and general routine maintenance. (more...)
Company: Innomark Communications
Location: Fairfield
Posted on: 12/1/2020

U. S. Xpress: Commercial Team Truck Driver Jobs: Earn Up To 80 Cpm
Description: LIMITED TIME Dedicated Openings for CDL A Team Drivers NEW 12,000 SIGN ON BONUS/SPLIT 1,000
Company: U. S. Xpress
Location: Middletown
Posted on: 12/1/2020


General Laborers
Description: C K Industrial Services is seeking General Laborers for work out of our Fairfield, Ohio office. C K has a diverse customer base with a variety of work for those interested in growth opportunities.
Company: C & K Industrial
Location: Fairfield
Posted on: 12/1/2020

Delivery Driver - Make Money This Semester
Description: Delivery Driver - Make Money This Semester Amanda, OH 2854 C2-629464 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Fairfield
Posted on: 12/1/2020

Auto Care Center
Description: Are you an ace with car maintenance
Company: Connexus
Location: Middletown
Posted on: 12/1/2020

General Labor
Description: Skills Must be able to follow instructions from higher-level employees, must listen attentively and then use their speaking skills to ask questions or explain what they are doing. They need the manual (more...)
Company: Innomark Communications
Location: Fairfield
Posted on: 12/1/2020

Class A CDL Team Drivers
Description: Compensation 1,500 per week GUARANTEED 1,500- 1700 Weekly Average 6,000 Sign on Bonus paid out over 120 days Benefits Offered IRA Options, Dental, Life, Medical, Vision Employment Type Full-Time (more...)
Company: ProDrivers
Location: Fairfield
Posted on: 12/1/2020

U. S. Xpress: Cdl A Team Truck Drivers
Description: LIMITED TIME Dedicated Openings for CDL A Team Drivers NEW 12,000 SIGN ON BONUS/SPLIT 1,000
Company: U. S. Xpress
Location: Middletown
Posted on: 12/1/2020

Team Member, FAST- Middletown, OH
Description: NOTICE: If you are a current team member, in order to be considered for this position please apply to the internal portal by using the 'Current Team Member' blue button or by utilizing the link on the (more...)
Company: Tractor Supply
Location: Middletown
Posted on: 12/1/2020

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Muncie RSS job feeds