Assistant Store Manager
Get to Know
Mobile (LTM) can promise you an
environment that not only encourages your best, but also rewards it
with plenty of room to
grow. We are a top third-party
retailer for Xfinity,
the largest cable and services provider in the United States. LTM
is headquartered in Coral Gables, Florida
At LTM, our success is powered
by people and technology. Our culture is what makes LTM
a fun and rewarding place to work. We
encourage our employees to act like entrepreneurs. We champion
diversity and we are always seeking new ways
to amaze our
customers. Success is celebrated,
and integrity is
the core of who we are at LTM.
XFINITY Stores are an
interactive and fun product theater that treat shoppers to an
immersive connected experience with Comcast’s products and
services. At XFINITY Stores, we want our customers to learn
by experiencing our products first hand, all while receiving a
world class service and sales experience.
Assistant Store Manager (ASM) is responsible for delivering a best
in class experience for the store team and for customers.
The ideal candidate is a
passionate, high energy leader who values teamwork and
coaching. The ASM in partnership with the SM, is responsible
for delivering a world class customer and employee experience,
achieving sales goals, and running an operationally sound
- Proactively coaches and develops Store team to
perform their responsibilities at a high level.
- Passionately drives store operations
consistency with detailed orientation to back of house standards
and showroom floor processes and procedures. Evaluates current
processes, procedures, and overall efforts for improvement and
- Drives operational excellence with particular
focus on inventory management. Leads store inventory cycle counts
ensuring the timeliness and compliance with store, channel, and
- Ensures all customer facing technology is
functional to optimize sales opportunities, Store, and employee
- Coaches team members on how to position all
XFINITY products with customers.
- Works closely with the Store Manager to ensure
appropriate staffing levels and efficient scheduling.
- Reviews store reports looking for improvement
opportunities in the areas of sales, inventory, cash handling,
productivity, and NPS.
- Administers cash handling policies and
- Leverages available tools to monitor customer
feedback, coach, and take action to improve the store
- Is well-versed in sales compensation plans and
addresses team member questions.
- Builds collaborative relationships with market
and region stakeholders including the Operations
- Exercises independent judgment and discretion
in matters of significance.
- 2+ years retail experience with an established
track record of exceeding and/or achieving sales and service
- High School Diploma or equivalent
- Has a strong work history that demonstrates a
passion for world class sales and service, innovation, personal and
team development. Demonstrates sales excellence and competent
- Has an accountable work style, friendly
demeanor, and offers appreciation to others easily.
- Must be able to work nights and weekends,
holidays, and variable schedule(s) as necessary.
- Proficiency in all MS Office applications
- Regular, consistent and punctual attendance.
Other duties and responsibilities as assigned.
an EEO/AA/Drug Free Workplace. Disclaimer The above information has
been designed to indicate the general nature and level of work
performed by employees in this role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications.
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Equal Opportunity Employer /
T-ROC is committed to the full inclusion of
all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status or genetic information. As
part of this commitment T-ROC will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
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