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Gear Advisor

Company: Music and Arts
Location: Muncie
Posted on: October 10, 2021

Job Description:

Gear Advisor! Work From Home Options Available

Must live in Indiana or Utah

Do you love music and have a passion for sales and business development? Do you have a natural inclination to put your customers first and support their needs? Gear Advisors are empowered and responsible for managing all facets of the customer experience through all contact channels chat/email/inbound and outbound phone calls. He/she will be responsible for establishing, servicing, and maintaining a customer base in a fast paced and fun environment. The Gear Advisor is the "face" of our business and expected to provide our customers with the best buying experience possible.

Evening and weekend shifts available

Responsibilities will include, but will not be limited to the following:
* Manage all aspects of customer accounts through multiple contact channels
* Perform Outbound calling and other revenue generating activities to increase existing revenue and develop
new revenue
* Handle inbound sales requests and establish those customers into your revenue stream
* Manage your book of business accounting for key KPIs including but not limited to net sales, margin %,
call counts, and warranty coverage sales
* Grow your customer database and build revenue
* Offer exceptional service taking advantage of all sales avenues to achieve and exceed goals.
* Understand and articulate the advantages of our company over the competition.
* Additional duties as assigned

Why join the Gear Advisor Team?
* HUGE employee discounts on music gear and Guitar Center products
* An amazing culture!
o Work from home options available!
o Paid remote training
o Join our music community!
o Frequent Employee events, games, parties, and all around fun in the workplace!
o A robust, comprehensive benefits program including Gig Leave, to accommodate a musician's
tour schedule
o Performance based incentive program

Keywords: Music and Arts, Muncie , Gear Advisor, Other , Muncie, Indiana

Click here to apply!

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