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Claims Investigator

Company: Crawford & Company
Location: Muncie
Posted on: May 9, 2022

Job Description:

Excellence In Everything We TouchPosition SummaryAn Investigator is responsible for developing and documenting the necessary information to submit demand packages to the adverse party. This position handles auto, property, and/or worker's compensation investigations from Praxis' offices. This position works under the direct supervision of the Investigations Manager.Responsibilities* Receives newly placed claims and bookmarks file materials.* Investigates and resolves the most complex claims by evaluating liability, resolving coverage issues, ordering police reports, securing supports, and identifying and securing adverse insurance carrier/adjuster contact information.* Prepares and sends demand letter and demand package to adverse insurance carrier.* Documents updates in each claim file by noting all activities and attaching all documentation* Performs all other duties as assigned.Requirements* Bachelor's degree or equivalent work experience preferred.* 2-3 years of related experience preferred.* Has regular, predictable attendance.* Handles high-volume, fast-paced work.* Maintains confidential information.* Able to deal with demanding and irate external parties in a tactful, professional manner.* Willing to work the necessary hours to complete projects.* Knowledge of the insurance industry preferred.* Ability to work as part of a team.* Professional manner.* Ability to communicate clearly, with proper grammar, both verbally and in writing.* Proficient use of MS Office applications and PDF documents.* Strong analytical and investigative skills; initiative, attention to detail.About UsPeople taking care of people. It's that simple. At Crawford & Company, we treat our clients' policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.We are guided by our collective value system: RESTORE.At Crawford, we:* Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.* Are Empowered to advance the company mission and take ownership of our individual career progression.* Promote Sustainability through a corporate culture in which employees are good stewards of their communities.* Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.* Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.* Give Recognition, participating in an environment where people are rewarded for jobs well done.* Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.We believe in leading by example - at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.In addition to a competitive salary, Crawford offers you:* Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries* On-going training opportunities through every stage of your career* Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.#LI-PB

Keywords: Crawford & Company, Muncie , Claims Investigator, Other , Muncie, Indiana

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