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PT Box Office Assistant

Company: Ball State
Location: Muncie
Posted on: November 22, 2022

Job Description:

Posting Details Position Information Position TitlePT Box Office AssistantAbout this OpportunityEmens is a 3,300-seat auditorium on the campus of Ball State University that provides exceptional patron service, the delivery of state-of-the-art stage/production service and presentation of a diverse array of guest artists, productions, and celebrities of national and international prominence who represent various genres of live performance and entertainment from traditional to the innovative.Inclusive Excellence StatementAt Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.Salary Grade6Wages Begin At11.3FLSANon-ExemptHrs/Week20Pre-Employment ScreeningRequires successful completion of a background check.Position FunctionEnsure courteous and efficient service of auditorium patrons during ticket transactions, subscriptions, and group sales, performances, or general inquiries via telephone or in person; ability to work flexible hours.Minimum EducationHigh school diploma or GED.Minimum ExperienceOver three months through one year of clerical/office experience; familiarity with word processing software; demonstrated ability in receiving calls or working in a public setting.Minimum OtherStrong communication skills. Ability to work flexible schedule, including an occasional evening and weekends. Ability to work independently and under pressure.Authorization to work in the USCandidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.Preferred EducationPreferred ExperienceOver one through three years of experience as a teller or handling cash in a retail environment.Preferred OtherTicketing sales helpful but not necessary.Position Title(s) SupervisedStudentsEEO StatementBall State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.About Ball State UniversityBall State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master's, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:'s more to discover IN Indiana! Visit the following link to learn more:IN IndianaDepartmentEmens Auditorium:134090Department InformationDepartment Email or Phone Numberdboyd1@bsu.eduDuties & Responsibilities Ranking1Job DutyProvide direct customer service, work at the Box Office window, and sell event tickets.Ranking2Job DutyAssist full-time staff in monitoring and maintaining records of ticket sales for the Artist Series, Muncie Symphony Orchestra, promoter events and special performances; assist in processing orders for season tickets.Ranking3Job DutyProvide relief for full-time personnel during vacations or sick leave, working full-day shifts during some circumstances.Ranking4Job DutyWork in the ticket office on the evening of performances as assigned; distribute hearing-impaired headsets, distribute will-call tickets, and handle information inquiries.Ranking5Job DutyPrint box office journals, account for type of tickets sold, maintain cash drawers and revolving fund, and open and close the Box Office main lobby.Ranking6Job DutyRoute incoming calls, take messages, provide general information, sort mail, and distribute materials to other departments and organizations as requested.Ranking7Job DutyAssist in updating database records, including mailing lists, schedules, etc.Ranking8Job DutyAssign and review work, orient and train, and make recommendations as to hiring students.Ranking9Job DutyCompose and update all signage in the Box Office and main lobby including electronic message board as assigned.Ranking10Job DutyPerform other related duties as assigned.Ranking11Job DutyMaintain regular and predictable attendance as required by this position.Posting Detail Information Posting Number202201110SFNumber of Vacancies1Desired Start Date11/21/2022Position End Date (if temporary)Open Date10/21/2022Close Date11/06/2022Open Until FilledNoSpecial Instructions SummarySupplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required DocumentsResumeCover LetterOptional Documentsrecblid vwwmnxn6kqldm6pk98ex5mejpwh9rc

Keywords: Ball State, Muncie , PT Box Office Assistant, Other , Muncie, Indiana

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