Claims Investigator
Company: Crawford & Co.
Location: Muncie
Posted on: May 28, 2023
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Job Description:
An Investigator is responsible for developing and documenting
the necessary information to submit demand packages to the adverse
party. This position handles auto, property, and/or worker's
compensation investigations from Praxis' offices. This position
works under the direct supervision of the Investigations
Manager.Receives newly placed claims and bookmarks file
materials.Investigates and resolves the most complex claims by
evaluating liability, resolving coverage issues, ordering police
reports, securing supports, and identifying and securing adverse
insurance carrier/adjuster contact information.Prepares and sends
demand letter and demand package to adverse insurance
carrier.Documents updates in each claim file by noting all
activities and attaching all documentation Performs all other
duties as assigned.Bachelor's degree or equivalent work experience
preferred.2-3 years of related experience preferred.Has regular,
predictable attendance. Handles high-volume, fast-paced
work.Maintains confidential information.Able to deal with demanding
and irate external parties in a tactful, professional manner.
Willing to work the necessary hours to complete projects.Knowledge
of the insurance industry preferred.Ability to work as part of a
team.Professional manner. Ability to communicate clearly, with
proper grammar, both verbally and in writing.Proficient use of MS
Office applications and PDF documents.Strong analytical and
investigative skills; initiative, attention to detail.Why
Crawford?Because a claim is more than a number - it's a person, a
child, a friend. It's anyone who looks to Crawford on their worst
days. And by helping to restore their lives, we are helping to
restore our community - one claim at a time.At Crawford, employees
are empowered to grow, emboldened to act and inspired to innovate.
Our industry-leading team pioneers new solutions for the industries
and customers we serve. We're looking for the next generation of
leaders to take this journey with us.We hail from more than 70
countries and speak dozens of languages, reflecting the global
fabric of the audience we serve.Though our reach is vast, we
proudly operate as One Crawford: united in purpose, vision and
values. Learn more atwww.crawco.com.When you accept a job with
Crawford, you become apart of the One Crawford family.Our total
compensation plans provide each of our employees with far more than
just a great salaryPay and incentive plans that recognize
performance excellenceBenefit programs that empower financial,
physical, and mental wellnessTraining programs that promote
continuous learning and career progression while enhancing job
performanceSustainability programsthat give back to the communities
in which we live and workA culture of respect, collaboration,
entrepreneurial spirit and inclusionCrawford & Company participates
in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford
& Company is not accepting unsolicited assistance from search firms
for this employment opportunity. All resumes submitted by search
firms to any employee at Crawford via-email, the Internet or in any
form and/or method without a valid written Statement of Work in
place for this position from Crawford HR/Recruitment will be deemed
the sole property of Crawford. No fee will be paid in the event the
candidate is hired by Crawford as a result of the referral or
through other means.
Keywords: Crawford & Co., Muncie , Claims Investigator, Other , Muncie, Indiana
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