MuncieRecruiter
the smart solution for Muncie jobs

Front Office Supervisor

Company: TMI Hospitality
Location: Muncie
Posted on: May 16, 2019

Job Description:

DescriptionJOB SUMMARY The Front Desk Supervisor coordinates the front office activities of the hotel and provides support to the General Manager. JOB DUTIES & RESPONSIBILITIES* Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes.* Directly supervises or assists in the supervisory function of 1-5 front desk employees in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.* Provides training to front office staff as directed by Management.* Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies and established operating procedures.* Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing.* Performs functions of Guest Service Agent as scheduled by Management.* Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards.* Corresponds with group and travel agents to answer special requests for rooms and rates.* Assists with sales and marketing efforts as directed.* Answers inquires pertaining to hotel policies and services.* Performs functions of the General Manager in their absence.* Assists General Manager in conducting staff meetings.* Other duties as assigned. RequirementsEDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION* One-year certificate from college or technical school and six months to one year related experience; or equivalent combination of education and experience. KNOWLEDGE, SKILLS, & ABILITIES* Requires the ability to read, write, and speak the English language.* Strong supervisory skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems; appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.* Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.* Ability to manage difficult guest situations; responds promptly to guest needs, solicits guest feedback to improve service, responds to requests for service and assistance and meets commitments.* Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.* Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures.* Knowledge of safety management principles; federal and state OSHA regulations.* Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.* The ability to foster commitment, team spirit and trust.

Keywords: TMI Hospitality, Muncie , Front Office Supervisor, Other , Muncie, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Email Marketing Specialist
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Fairfield
Posted on: 05/26/2019

31B Military Police - Police Officer
Description: Have you ever dreamed of making an impact How about serving your community, State, and Nation As a Military Police Officer for the Army National Guard, you--------ll do all of these things by protecting, (more...)
Company: Army National Guard
Location: Middletown
Posted on: 05/26/2019

Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Middletown
Posted on: 05/26/2019


Work From Home
Description: I am looking for energetic and hardworking people who are looking to work from home. Education and experience is not required however, I am ONLY looking for
Company: Health Inc.
Location: Middletown
Posted on: 05/26/2019

Online English Tutor
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Middletown
Posted on: 05/26/2019

Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Fairfield
Posted on: 05/26/2019

Real Estate - Licensed Associate Needed
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Middletown
Posted on: 05/26/2019

Amazon - Air Gateway Team Member (Middletown,OH)
Description: As an Amazon team member working at an Amazon
Company: Amazon
Location: Middletown
Posted on: 05/26/2019

25U Signal Support Systems Specialist
Description: 25U Signal Support Systems Specialist br br Job ID: 1057234 br br Job Views: 13 br br Location: MIDDLETOWN, Ohio, United States br br ZIP Code: 45044 br br Job Category: Signal and (more...)
Company: Army National Guard
Location: Middletown
Posted on: 05/26/2019

CSR Telecommute
Description: Nations Premier Health Programs Company is looking for leaders. We have two positions
Company: AmeriPlan
Location: Middletown
Posted on: 05/26/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Muncie RSS job feeds