MuncieRecruiter
the smart solution for Muncie jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Muncie
Posted on: May 19, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDebraH on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Muncie , Customer Solutions Tech Support, Other , Muncie, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Plasma Center Child Care/Playroom Attendant (Full Time/Immediate Benef
Description: Plasma Center Child Care/Playroom Attendant Full Time/Immediate Benef Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything (more...)
Company: Shire
Location: Greenwood
Posted on: 05/28/2019

ANESTHESIOLOGY - 4 POSITIONS - INDIANA!!- Physicians Only Apply (Noblesville)
Description: Anesthesiology opening in , Indiana. This and other physician jobs brought to you by DocCafe.comANESTHESIOLOGY - 4 POSITIONS - INDIANA Great location near Dayton, Indianapolis Cincinnati...Seeking
Company: Doctors Choice Placement Services
Location: Noblesville
Posted on: 05/28/2019

Real Estate Associate - Licensed Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Middletown
Posted on: 05/28/2019


Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Fairfield
Posted on: 05/28/2019

ARE YOU SELF MOTIVATED?
Description: Are you tired of a dead-end job Would you like a career instead Our 27 year old Discount Health
Company: Ameriplan
Location: Kokomo
Posted on: 05/28/2019

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Greenwood
Posted on: 05/28/2019

Delivery Associate (69156)
Description: Become a Delivery Associate for a contracted AmazonDelivery Service Partner DSP and work 10 hour shifts 4 days a week, likely including the weekend Shift times may vary.Contracted Amazon Delivery Service (more...)
Company: Prime Prospects LLC PRPP
Location: Fairfield
Posted on: 05/28/2019

Work From Home!
Description: We are currently looking for people wanting to change or add to what they are currently doing for employment. We are a fast growing and developing company and looking for self-motivated and
Company: Garcia Healthcare
Location: Noblesville
Posted on: 05/28/2019

Real Estate Associate - License Required
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Middletown
Posted on: 05/28/2019

Hair Stylist
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons JOB DESCRIPTION Sport Clips is the nation's leading Men's and Boys' hair care (more...)
Company: Sport Clips
Location: Noblesville
Posted on: 05/28/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Muncie RSS job feeds