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Application Integration Specialist

Company: Ball State University
Location: Muncie
Posted on: September 9, 2019

Job Description:

Posting Detail Information

POSTING NUMBER
201900493P

NUMBER OF VACANCIES
1

DESIRED START DATE
10/07/2019

POSITION END DATE (IF TEMPORARY)

OPEN DATE
09/06/2019

APPLICATIONS ACCEPTED THROUGH DATE
09/20/2019

OPEN UNTIL FILLED
No

INFORMATION REGARDING TRANSCRIPTS
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

SPECIAL INSTRUCTIONS SUMMARY

Position Information

POSITION TITLE
Application Integration Specialist

ADDITIONAL INFORMATION

Ball State University is seeking a dynamic person interested in working with the latest enterprise technologies. If you have a passion for technology and a hunger to learn, we d like to talk to you about taking your career to the next level. If you are excited about the challenge of working with the enterprise systems of a large university, you may be the candidate we re looking for. As an Application Integration Specialist, you ll take a hands-on role in connecting new enterprise software technologies to our Banner ERP. The Application Integration Specialist will focus on our IT Service Management solution (ServiceNow) to design, develop, configure, test, and maintain enhancements and process improvements. This position reports to the Director of Enterprise Information Systems and works collaboratively with the campus community to enhance enterprise systems to fit the needs of the university and support their daily operations. If you are ready for a new challenge, we d like to talk with you.

BENEFITS AND COMMUNITY
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/benefits-and-community/professional-staff

RELOCATION
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/working-at-ball-state/relocation

FLSA
Computer Professional Exemption

HRS/WEEK
40

LENGTH OF ASSIGNMENT
Full-Time At-Will

POSITION FUNCTION

Serve as a key participant in managing enterprise applications with the primary function of managing the IT Service Management deployment and administration. Coordinate the movement, manipulation, integration, quality and availability of data throughout the enterprise. Provide Extract, Transform and Load (ETL), data integration expertise and support for the university s databases and systems. Working collaboratively with the end-users of systems to define system and process requirements, analyze business requirements and source systems to design and develop solutions using a variety of toolsets. Responsible for the design and development for extraction and transformation mappings from source to target data stores. Provide technical support as needed for assigned systems/applications.

MINIMUM EDUCATION

Bachelor s degree from an accredited institution.

MINIMUM EXPERIENCE

Two years of professional IT experience including enterprise database development and support as well as the tools and technologies available for Intranet/Internet application development. Experience supporting enterprise systems as a primary point of contact. Demonstrated expertise in IT project leadership spanning all phases of development.

MINIMUM OTHER

Proven analytical skills to acquire an understanding of business process workflow; strong communication and organizational skills. Must be willing to own responsibility for critical information systems; must be willing to work evenings and weekends as needed to support scheduled updates, and respond to unplanned outages on a 24 hour-a-day, 365 day-a-year basis.

AUTHORIZATION TO WORK IN THE US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

PREFERRED EDUCATION

Bachelor s degree from an accredited institution in information systems or computer science.

PREFERRED EXPERIENCE

Three or more years of data integration experience. Experience with ServiceNow, Oracle, or SQL Server. Integrations experience with SOAP/REST API, Single Sign-on, Javascript or PowerShell scripting. Experience working with end-users to enhance their utilization of enterprise software systems. Experience with client review to develop process improvements.

PREFERRED OTHER

ServiceNow Certification

PRE-EMPLOYMENT SCREENING
Requires successful completion of a background check and education verification.

POSITION TITLE(S) SUPERVISED

None

REQUIRED CERTIFICATIONS

EEO STATEMENT

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

EEO/AA Employer/Veterans/Disabled.

ABOUT BALL STATE UNIVERSITY

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of 10 academic colleges that offer 190 undergraduate programs. We offer more than 140 master s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders committed to improving the quality of life for all.

DEPARTMENT
Information Technology Services:120040

DEPARTMENT INFORMATION

The minimum salary for this position is $58,000.00.

DEPARTMENT EMAIL OR PHONE NUMBER
285-8111

Duties & Responsibilities

RANKING
1

JOB DUTY

Serve as the point-person for the implementation and ongoing management of enterprise applications.

Duties & Responsibilities

RANKING
2

JOB DUTY

Work as part of a team to draft and implement operational guidelines and procedures for the management of enterprise systems. Ensure strict adherence to operational procedures regarding access controls and any changes to production environments. In accordance with established guidelines, implement appropriate change control and testing procedures for enterprise applications and ensure the confidentially, integrity, and availability of systems are maintained. Ensure support units (Operations, helpdesk, etc.) are kept informed of planned changes or updates as well as planned and unplanned outages.

Duties & Responsibilities

RANKING
3

JOB DUTY

Work with others in the unit to ensure 24/7 coverage for response to unplanned service outages at the application level. Participate as part of a response team when needed (including outside of regular business hours). Be available and ready to serve outside of regular business hours to complete upgrades or enterprise system changes when least disruptive to university operations this will at times include performing planned maintenance work during evenings and weekends.

Duties & Responsibilities

RANKING
4

JOB DUTY

Work closely with the information security team to ensure enterprise applications are being maintained in a secure manner at the applications tier. Work with enterprise backup to ensure systems are fully recoverable and have been configured with appropriate safeguards to prevent data loss. Work closely with Operations to ensure enterprise systems are being monitored effectivity at the applications level to ensure timely alerts in the event of a service outage. Work closely with the Enterprise Systems team to ensure the operating system and server configuration and capacities are optimally configured.

Keywords: Ball State University, Muncie , Application Integration Specialist, Other , Muncie, Indiana

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