uBreakiFix: Field Technician - Electronics Repair
Company: Asurion
Location: Muncie
Posted on: February 19, 2021
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Job Description:
OverviewOur team of Field Technicians have great passion for
technology and connecting customers to products that enhance their
everyday lives through exceptional customer support and technical
expertise. Our Field Technicians drive to customer locations in a
company provided van to repair their electronic devices while
delivering our award-winning personalized customer experience.What
you will do* Resolve customer issues by troubleshooting and
repairing their electronic devices* Expand your knowledge of
UBreakiFix's products and culture* Deliver world class customer
service* Demonstrate UBreakiFix's Core Values in all interactions*
Be responsible for inventory managementWhat you need to be
successful* A passion for solving problems and delivering
solutions* A love for people and the devices that enrich their
lives* One or more years of customer service/retail sales
experience preferred* Reliable and flexible when it comes to
dealing with difficult situations* The ability to quickly adapt in
an ever-changing environment* Motivated to meet and exceed evolving
key performance objectives* Ability to work a flexible retail
scheduleYou are a good fit if you have* Six months experience with
product service support or electronics troubleshooting* Knowledge
of mobile devices and operating systems* High School diploma or
equivalent preferred* Strong oral and written communication skills*
Strong teamwork and collaboration skills* Basic knowledge of
Microsoft OfficeWe take care of you* Competitive and
incentive-based pay* Benefits including health, dental, and vision*
Retirement Savings Plan* Paid time off* Tuition reimbursement
program* Ongoing training to grow your skillsAbout AsurionAsurion
helps people protect, connect and enjoy the latest tech - to make
life a little easier. Every day our 19,500 experts help nearly 300
million people around the world solve the most common and uncommon
tech issues. We're just a call, tap, click or visit away for
everything from getting a same-day replacement of your smartphone,
to helping you stream or connect with no buffering, bumps or
bewilderment. We think you should stay connected and get the most
from the tech you love... no matter the type of tech or where you
purchased it.
Keywords: Asurion, Muncie , uBreakiFix: Field Technician - Electronics Repair, Professions , Muncie, Indiana
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