Patient Care Technician

Company: WellNow Urgent Care
Location: Muncie
Posted on: January 26, 2023

Job Description:

Position SummaryWellNow Urgent Care is here to help our patients get well. Founded in 2011 with just 12 locations, we have quickly grown to 92+ locations across New York, Illinois, Ohio and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care. Come join our team today! -As a WellNow Patient Care Technician, you will be a vital part of the team and will maintain the path between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional. -We offer competitive pay and exceptional benefits that include:

• Free urgent care visits for employee and immediate family members!
• 401K plan with generous company match!
• Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!Responsibilities
  • Responsible for taking patient history and obtain vital signs
  • Perform basic testing or screenings such as: - vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
  • Perform necessary phlebotomy for collection of laboratory samples
  • Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
  • Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
  • Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
  • Schedule and coordinate necessary records for ancillary care for patients
  • Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & Ds and splinting/ ortho-glass preparation
  • Maintain confidentiality with all patient information (HIPAA)
  • Ensures equipment is in working order
  • Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
  • Maintains examination rooms and stocks necessary medical supplies
  • Performs duties to ensure good patient flow
  • Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
  • Accompanies the provider to the bedside
  • Accurately and thoroughly documents the patient medical history, physical exam, and procedures
  • Completes transcription as requested
  • Performs tasks to improve provider efficiency during the course of a shift
  • Greets and registers patients
  • Answers and appropriately triages phone calls
  • Takes payments for visits
  • Printing, scanning, and faxing reports
  • Other -front desk and cleaning responsibilities as assignedMinimum Education and Experience
    • High School Degree or equivalent
    • Ability to identify equipment problems and correcting or notifying team leader
    • Ability to apply written instructions and standardized work practices
    • Ability to establish and maintain effective relationships with staff, patients, and families
    • Able to withstand physical & mental demands: standing, walking, stooping, and bending. - Requires ability to move equipment and transfer patients.
    • Computer knowledge and skills, must be able to register patients on the computer in a timely manner
    • Up-to-date on injections, and provide documentation, as per OSHA guidelines
    • Ability to complete and maintain CPR certification
    • Excellent listening and note-taking skills
    • Ability to apply written instructions and standardize work practices
    • Basic computer skills, including the use of Electronic Medical Records (EMR)
    • Demonstrated ability to type at least 45 words per minute
    • Strong communication skills, including grammatical, spelling and verbal
    • Detail-oriented with proven ability to work effectively under conditions requiring accuracy
    • Capable of working well on a team
    • Friendly and customer service oriented
    • Ability to manage high call volume
    • Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.
    • Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.
    • Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Keywords: WellNow Urgent Care, Muncie , Patient Care Technician, Professions , Muncie, Indiana