Patient Care Technician
Company: WellNow Urgent Care
Location: Muncie
Posted on: January 26, 2023
Job Description:
Position SummaryWellNow Urgent Care is here to help our patients
get well. Founded in 2011 with just 12 locations, we have quickly
grown to 92+ locations across New York, Illinois, Ohio and
Michigan. Our growth-focused model positions us as one of the
fastest-growing providers of quality urgent, virtual, and
occupational care. Come join our team today! -As a WellNow Patient
Care Technician, you will be a vital part of the team and will
maintain the path between the front end and clinical side of
operations. You will be a part of a team that is dedicated to
improving the delivery and quality of healthcare to our Urgent Care
patients, while being part of a medical community in which you are
supported in your growth as a medical professional. -We offer
competitive pay and exceptional benefits that include:
- Free urgent care visits for employee and immediate family
members!
- 401K plan with generous company match!
- Monthly bonus opportunity, with ability to earn up to an
additional $3,600 per year!Responsibilities
- Responsible for taking patient history and obtain vital
signs
- Perform basic testing or screenings such as: - vision, audio,
urine drug screens, breath alcohol, EKGs, pulmonary function
testing
- Perform necessary phlebotomy for collection of laboratory
samples
- Accurately complete corresponding paperwork/computer work for
lab tests ordered on blood, urine, tissue and culture samples
- Perform point of care testing such as: strep, mono, glucose,
influenza, Urine pregnancy, Urinalysis, blood glucose levels
- Insure sterile technique, instrument cleaning and
sterilization, proper use of the autoclave
- Schedule and coordinate necessary records for ancillary care
for patients
- Assist providers with exams and testing (pelvic exams, eye
irrigations and ear irrigations, I & Ds and splinting/ ortho-glass
preparation
- Maintain confidentiality with all patient information
(HIPAA)
- Ensures equipment is in working order
- Logs laboratory procedures when completed, processes related
paperwork using computer equipment as directed
- Maintains examination rooms and stocks necessary medical
supplies
- Performs duties to ensure good patient flow
- Registration duties: explain to patients what insurances that
are accepted and those that are out of network as well
knowledgeable of all pricing - Properly collect and record
payments, complete registration screen in a timely manner
- Accompanies the provider to the bedside
- Accurately and thoroughly documents the patient medical
history, physical exam, and procedures
- Completes transcription as requested
- Performs tasks to improve provider efficiency during the course
of a shift
- Greets and registers patients
- Answers and appropriately triages phone calls
- Takes payments for visits
- Printing, scanning, and faxing reports
- Other -front desk and cleaning responsibilities as
assignedMinimum Education and Experience
- High School Degree or equivalent
- Ability to identify equipment problems and correcting or
notifying team leader
- Ability to apply written instructions and standardized work
practices
- Ability to establish and maintain effective relationships with
staff, patients, and families
- Able to withstand physical & mental demands: standing, walking,
stooping, and bending. - Requires ability to move equipment and
transfer patients.
- Computer knowledge and skills, must be able to register
patients on the computer in a timely manner
- Up-to-date on injections, and provide documentation, as per
OSHA guidelines
- Ability to complete and maintain CPR certification
- Excellent listening and note-taking skills
- Ability to apply written instructions and standardize work
practices
- Basic computer skills, including the use of Electronic Medical
Records (EMR)
- Demonstrated ability to type at least 45 words per minute
- Strong communication skills, including grammatical, spelling
and verbal
- Detail-oriented with proven ability to work effectively under
conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service oriented
- Ability to manage high call volume
- Ability to sit, stand, walk, use hands to finger, grasp, handle
or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear,
and perform repetitive motions of hands and/or wrists.
- Requires some physical work; lifting, pushing, or pulling
required of objects up to 50 pounds.
- Close mental and visual attention required for planning or
directing fairly complex work methods or operations that obtain
size, shape, or physical qualities of product.
Keywords: WellNow Urgent Care, Muncie , Patient Care Technician, Professions , Muncie, Indiana
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