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Patient Care Technician

Company: WellNow Urgent Care
Location: Muncie
Posted on: January 26, 2023

Job Description:

Position SummaryWellNow Urgent Care is here to help our patients get well. Founded in 2011 with just 12 locations, we have quickly grown to 92+ locations across New York, Illinois, Ohio and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care. Come join our team today! -As a WellNow Patient Care Technician, you will be a vital part of the team and will maintain the path between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional. -We offer competitive pay and exceptional benefits that include:

  • Free urgent care visits for employee and immediate family members!
  • 401K plan with generous company match!
  • Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!Responsibilities
    • Responsible for taking patient history and obtain vital signs
    • Perform basic testing or screenings such as: - vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
    • Perform necessary phlebotomy for collection of laboratory samples
    • Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
    • Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
    • Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
    • Schedule and coordinate necessary records for ancillary care for patients
    • Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & Ds and splinting/ ortho-glass preparation
    • Maintain confidentiality with all patient information (HIPAA)
    • Ensures equipment is in working order
    • Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
    • Maintains examination rooms and stocks necessary medical supplies
    • Performs duties to ensure good patient flow
    • Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
    • Accompanies the provider to the bedside
    • Accurately and thoroughly documents the patient medical history, physical exam, and procedures
    • Completes transcription as requested
    • Performs tasks to improve provider efficiency during the course of a shift
    • Greets and registers patients
    • Answers and appropriately triages phone calls
    • Takes payments for visits
    • Printing, scanning, and faxing reports
    • Other -front desk and cleaning responsibilities as assignedMinimum Education and Experience
      • High School Degree or equivalent
      • Ability to identify equipment problems and correcting or notifying team leader
      • Ability to apply written instructions and standardized work practices
      • Ability to establish and maintain effective relationships with staff, patients, and families
      • Able to withstand physical & mental demands: standing, walking, stooping, and bending. - Requires ability to move equipment and transfer patients.
      • Computer knowledge and skills, must be able to register patients on the computer in a timely manner
      • Up-to-date on injections, and provide documentation, as per OSHA guidelines
      • Ability to complete and maintain CPR certification
      • Excellent listening and note-taking skills
      • Ability to apply written instructions and standardize work practices
      • Basic computer skills, including the use of Electronic Medical Records (EMR)
      • Demonstrated ability to type at least 45 words per minute
      • Strong communication skills, including grammatical, spelling and verbal
      • Detail-oriented with proven ability to work effectively under conditions requiring accuracy
      • Capable of working well on a team
      • Friendly and customer service oriented
      • Ability to manage high call volume
      • Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.
      • Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.
      • Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Keywords: WellNow Urgent Care, Muncie , Patient Care Technician, Professions , Muncie, Indiana

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