Social Services Specialist
Company: Jane Pauley Community Health Center, Inc.
Location: Kokomo
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Empowering communities through
accessible, inclusive, and compassionate care. At the Jane Pauley
Community Health Center (JPCHC), every role is rooted in purpose.
As a Federally Qualified Health Center (FQHC), we're committed to
providing high-quality, integrated care regardless of income or
insurance status. Our mission-driven team supports underserved
populations in Indiana, and we're proud to create a welcoming,
team-based environment where employees can grow and thrive.
Location: Kokomo, Indiana Under the supervision of the Enabling
Services Senior Manager, the Social Services Specialist performs a
variety of care management duties designed to support patients'
social, emotional, and environmental needs. This role contributes
to a high-performance environment that prioritizes positive
leadership, patient-centered practices, and professionalism.
Essential Duties and Responsibilities Essential duties include, but
are not limited to, the following: Connect patients to internal and
external resources, including behavioral health, education, social
services, transportation, housing, food, financial support, and
safety-related services. Conduct follow-up to ensure successful
referrals and troubleshoot barriers. Evaluate patient needs and
develop individualized care plans tailored to emotional and social
well-being. Identify and secure available community resources to
help resolve medical or social issues. Collaborate with providers
to develop care plans addressing social, emotional, economic, and
environmental needs impacting patient health. Investigate, assess,
and plan interventions to support patients coping with psychosocial
challenges. Develop and maintain working relationships with
community health, welfare, and social service agencies; seek
creative strategies to assist clients. Communicate frequently with
patients, families, healthcare teams, and external agencies
regarding referrals, care coordination, and confidential
information. Provide high-quality feedback to the Behavioral Health
Team regarding patients identified for social or emotional support.
Serve as a liaison between patients and healthcare providers
concerning psychosocial aspects of care. Expand outreach and
referral networks to support the development of a comprehensive
service network. Assist with the food pantry as needed. Offer
insight related to Social Determinants of Health (SDOH) and their
impact on patient care. Represent JPCHC at community meetings and
outreach activities. Participate in continuing education to
maintain and enhance professional skills. Ensure safe, timely
delivery of all services. Maintain strict HIPAA standards and
uphold confidentiality of protected health information. Report
critical incidents and quality-of-care concerns. Perform other
duties and special projects as assigned by the manager. Education
and/or Experience: Bachelor's degree in social work, psychology, or
a related field. Relevant experience in the social services field
may substitute for formal education. Must have a proven background
in providing care to pediatric populations. Community Health Worker
(CHW) certification preferred. What We Offer: Highly competitive
and comprehensive medical, dental, vision, benefit plans Generous
paid time off, including vacation and sick time 401(k) with a 6%
contribution Life and Disability insurance plan Join a
mission-driven organization where your work supports community
wellness and expands equitable access to care. Apply now and help
us continue making a difference one patient, one referral, one
connection at a time.
Keywords: Jane Pauley Community Health Center, Inc., Muncie , Social Services Specialist, Social Services , Kokomo, Indiana
